Accessibility
Last Updated: September 21, 2026
Northstar Fruit & Gift Baskets wants everyone to be able to browse our baskets, place an order, and manage their account — including people who use screen readers, keyboards, voice control, magnification, or other assistive technology.
Our Commitment
We are working to make this online store conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more usable for everyone.
What We Do
- Build pages with meaningful headings, landmarks, and labels so screen readers can describe them.
- Make every action — searching, adding to the cart, checkout, and account pages — reachable and operable with a keyboard alone.
- Keep a visible focus indicator so you can always see where you are.
- Provide text alternatives for product photos and decorative images.
- Use color contrast that meets the AA standard, and never rely on color alone to convey meaning.
- Let text be resized up to 200% without losing content or function.
- Label every form field, mark required fields, and describe errors in plain words next to the field.
- Give delivery, order, and invoice details in text, not only in images.
- Test with automated checkers and with real assistive technology as the store grows.
Known Limitations
We review the store regularly, but some content may not yet be fully accessible:
- Some product photographs are still receiving descriptive alternative text.
- Payment and shipping steps use third-party services whose interfaces we do not control. We choose providers that publish their own accessibility commitments.
- PDF invoices are generated automatically. If you need an invoice in another format, contact us and we will provide one.
If you find something that does not work for you, please tell us — it helps us fix it for everyone.
Need Help or Want to Report a Problem?
We are glad to take your order or answer questions by phone, and to send order details in whatever format works best for you.
Northstar Fruit & Gift Baskets
Phone: (224) 836-7444 (Mon–Fri 9am–5pm CT)
Contact form: our Contact page
Online Store: store.northstargift.com
When you contact us about accessibility, please tell us the page you were on, what you were trying to do, and the browser or assistive technology you use. We aim to respond within two business days.
Ongoing Work
Accessibility is part of how we build and maintain this store, not a one-time project. This statement is updated as we make improvements.
